Onthemorningof18October,theAdministrativeServiceCenterofYangpuDistrict(theCenter)wasof⁃ficiallyputintouse.Ithasbeentoldthat18governmentalfunctionsarethefirsttosettleintotheCenter,andtheadministrativeapprovalaffairsandservicestheyarecoveringareaccu⁃mulatedat161,whichmakestheCenteranintelligentserviceproviderforbusinessesthatcombineson-siteserviceswithonlineservices.

　　Justonthemorningofthefirstday,peoplefromShanghaiSuokunNewEnergyandTechnology,andShanghaiArt+CultureDevelopmenthasgottheirbusinesslicensesissuedbytheDistrictMarketSupervisionandManagementBureau,andtheyalsoarethefirstcustomerssincetheCen⁃terhasbeenputintouse.“Ifitwasinthepast,wehadtogotofiveorsixplacesapplyingforthebusinessli⁃cense.ButwiththeCenter,Icamehereoncebeforetosubmitmaterials,whenitwasstillrunonatrialbasis.Andtoday,IjustcomehereandI’vegotmylicense.”Afterseeingalotofplaces,Mr.WangShihong,thePresi⁃dentofShanghaiSuokunNewEnergyandTechnologyfinallydecidedtosetuphisbusinessonNo.1599,JungongRoad,ShanghaiEnvironmentalPro⁃tectionSciencePark.Andinjustthreeworkingdays,hehasgothisbusinesslicense,whichmakeshimfeelconfi⁃dentforthedevelopmentofhiscom⁃pany.AndShanghaiEnvironmentalProtectionSciencePark,asanationalincubator,hasalsohelpedWangap⁃plyingforpatentsforhisPVpowerstationprojects.

　　TheCenterisintroducingan“Internet+AdministrativeService”conceptbyoptimizingtheadminis⁃trativeapprovalfunction,improvingtheworkingefficiency,andinnovatingonthewaysofprovidingadministra⁃tiveservicestoenhancetheoverallleveloftheirservices.Itsworkingmodelcanbesummarizedas“ThreeOnes”:onewindow,onenetwork,andonesystem.“Onewindow”meansthatinsteadofgoingthroughseveralwindows,companiesnowcangettheirbusinessdoneinjustonewin⁃dow;“onenetwork”istointegratemultipleplatformsintooneplatformassistedbyseveraldepartments;“onesystem”meansthattheCenterisgo⁃ingtomakeuseoftheonlinere⁃sources,andmaketheon-siteandonlineservicesasone.Theinforma⁃tionofcompaniescanbesourcedfromtheonlinedatabase,whichhassavedthepeoplefromcompaniesmanytripsbyunitingthedifferentdepartmentstogethertofacilitatethe

　　process.

　　Apartfromthesepeople-cen⁃teredservices,theCenterhasalsofocusedon“Intelligent”services.Inthehallofthecenter,peoplefromcompaniescannotonlygethelpfromintelligenttools,butalsobeabletocommunicatewiththem.

　　Awhitesimulatedrobotnamed“Yang”inthehallofthefirstfloorisreadytoservepeoplewithitsbeauti⁃fulvoice,“Hello,I’myourhelperatYangDistrictAdministrativeServiceCenter.HowcanIhelpyou?”

　　“YangYang”isaninteractivero⁃bot.Whenthevisitoraskedanaudiblequestion,itwillreplyautomatically,andshowthequestionandansweronthescreenimmediately.Forexample,ifyouask“whereshouldIgoifIneedmycompanynametobepre-ap⁃proved?”“YangYang”willanswerlikethis,“companynameapprovalwin⁃dow,marketsupervisionandman⁃agementbureau,thefirstfloor.”

　　TheCenterisstrivingtobuildadeepandwidenetworktoprovideinformationforbusinesses.InthehalloftheCenter,“technology”isevery⁃where:besidestheconversationswith“YangYang,”therearealsoself-ser⁃viceterminalswithcompletefunc⁃tionstohelppeoplefindmoreinfor⁃mation,andmachinestoprovideallkindsofsampleformstohelppeoplewhocomehereforthefirsttime.

　　Toshortenthetimeofwaitingforvisitors,theCenterhasalsoprovidedbookingservice,whichcanbeac⁃cessedviaonlineadministrativeser⁃vicehallormobileApp.Throughtheonlineserviceandbookingsystem,peoplefromcompaniescanbebetterandmorequicklyserved,andtheservicesincludeconsultationandbooking,queuing,documentnum⁃bering,requestacceptance,serviceevaluating,licensesandcertificateissuance,andfeedback,whichareveryconvenientforbusinessstarterstounderstandtheinformationandindustrialpoliciesofYangpuDistrict.Andwithbetterservicesnaturallycomesbetterandinnovativebusi⁃

　　nesses.