ByMaoXinhui

    Recently,13socialsupervisorsofthe qualityofnational-leveltourismservicesinYangpuDistrictbegantocarryouttheirdutiesbymakingirregulardirectinvestiga⁃tionsandsecretinterviewsaboutthetouristmarket.Specifically,issuesincludingillegalone-daytours,de⁃ceptive tourist advertisements,low-priceshoppinggroupsandtheconstructionoftouristwashroomswillbecomethefocusofthesuper⁃visors’attention.

    It’stoldthatthesesupervisorswereselectedbyYangpuDistrictfromthedistrict’sPeople’sCon⁃

    gress,marketsupervisiondepart⁃ment,lawenforcingdepartmentandhealthsupervisiondepartment,ac⁃cordingtotheunifieddeploymentofChinaNationalTourismAdminis⁃trationaboutthe“tenthousandso⁃cialsupervisors”oftourismservicequality.Duringthetwo-yeartermofappointment,thesupervisorswillsupervisethetourismservicequalityduringtheirtravelsordailywork,andofferfeedbackonproblemsthattheyfoundthroughtheunifiedna⁃tionalinformationsystem.

    Shanghai Municipal TourismBureauofferedpre-jobtrainingtothesesocialsupervisorsandinvitedexpertsintheareasoftourism

    qualitysupervision,lawenforcementandthescienceoflawtointerpretrelevantlegalprovisionsandanalyzecommonqualityproblemsoftourismservicesandtypicalcasesofillegaltouristbehavior.

    Astotheproblemsfedbackbythesupervisors,ShanghaiMunicipalTourismBureaupromisesto“re⁃sponsetoeveryproblem”soastocreateabeautifulenvironmentfortourists.“Becausetourismservicesaredirectlyofferedtoconsumers,tomeettheinterestofconsumers,thebuildingofsocialsupervisorsystemwillmobilizesocialforcesasmanyaspossibletojointlypromotethehealthydevelopmentoftourism.”